West Melbourne Health and Rehabilitation Center - West Melbourne, Florida

Matt D.

I came here after being in the hospital I was worried at first but then I met the nurse manager Sheri and my mind was at ease. She truly cares about her patients and spends time with you she even gives you and your loved ones her cellphone number if you need anything she is absolutely amazing I would come back here again if needed and send a family member here. They are lucky to have Sheri ! The PT department is wonderful as well I'm much stronger thanks to them . Sandy CNA wad the BEST! She takes great care of her patients ! Nurses Bill he's new here but he was great and Tina was awesome! The staff on the Rehab is awesome!! Thank you for a wonderful stay! Matthew

Mickayla B.

Overall, my experience with West Melbourne Health and Rehab was quite poor. Not once in the two weeks my mom was there was I able to get her doctor on the phone, more often than not when I would try to call the line would be put on hold and ring for upwards of 30 minutes. When my mom was discharged, neither her physician or his assistant were notified and she was released with only 3 days of blood pressure stabilization medication. I was told she had enough for several weeks, and that it was all vitamins - not true. I asked to either schedule a phone call with her physician when she was being released or to see someone when I was there and I was denied, stating there 'isn't really much to know, she just needs to be reminded to use her walker and get her a shower chair'. I was given no instructions on her medication when I picked her up, a nurse stating to just 'follow the instructions' meanwhile she was sent with numerous medications, and again not all the right amounts. She had one medication that I had to take her blood pressure before giving to her, and I only found this out after calling 3 times, being told I would get a call back but never getting one. And 'there's no physician on the floor so there's nothing they can do'. I finally was able to get some assistance after 4 days of outreach, and I will be leaving a separate review for those individuals.

Edit: it will not allow me to leave a positive review for Sherry and Leo separately, so I am adding it in here. Once they realized that my mom was discharged without proper medications, they were very helpful in making sure that she was able to get what we needed. Without them, my mom may have had to go to the ER as she is sometimes unable to maintain BP. I give them 5 stars all the way.

I am not one to leave google reviews, but my moms health and safety is critically important and I don't recommend sending anyone you love here.

My mom did say most of the nurses were very kind to her, but did have to file a report based on bad treatment she witnessed for her very old and not cognitively aware roommate.

Christina O.

I have been blessed to have had the staff at this facility walk me through a very difficult time ! Thanks a MILLION to nursing supervisor SHERRI !!! She hugged and held me when no one was there ! My nurses … Bonnie, Audrey, Tina, Deb, Heidi, I couldn’t have picked. Better go up if women if I tried ! My therapist ! Carol, Liz , Sam, Olivia as well as Christine !!! A million thanks for all the support N encouragement! You all ROCK !!!
Sherri …. Without having many visits you filled my days and nights and always made me feel loved , even when u didn’t feel it for myself ! This place was great!!!!

Ana L.

I cannot say enough wonderful things about West Melbourne Health & Rehabilitation and the dedicated staff who pour their hearts into the well-being of their patients. From the moment I stepped through the doors, I was met with warmth, understanding, and genuine care.

The team at this facility is more than just highly skilled medical professionals—they become an extension of their patients' families, providing not only expert care but also kindness and compassion that truly make a difference.

My 93-year-old mother had recently fallen and broken her hip when we arrived at West Melbourne Health & Rehabilitation. Naturally, I was apprehensive about entrusting her care to people I didn’t know, especially given the unfortunate stories of neglect that often surround skilled nursing facilities. However, my fears were quickly put to rest when I saw firsthand the exceptional care she received.

Sheri Albritton, RN, Nurse Manager, leads with a commitment to quality and patient safety, ensuring that any concerns are addressed immediately and that every patient feels secure and well cared for. The nursing team—Tina Davis, Heidi, Debbie, and Andrea B—went above and beyond to provide my mother with excellent care, making her feel truly valued and supported.

Their efforts were complemented by an outstanding team of CNAs, including Marie, Sandy, Kangey, and Rose, who displayed kindness, patience, and attentiveness in every interaction. Their compassionate approach made all the difference in my mother’s recovery, and for that, we are incredibly grateful.

To the entire team—thank you for making what could have been an incredibly difficult time so much easier. Your dedication and warmth do not go unnoticed. While we hope to visit again only as guests, should we ever need your services in the future, we wouldn’t hesitate to return.

With deepest appreciation,
Ana

Donald S.

Came here to recover from surgery. Though my stay was short , my wife and I could not be more satisfied. Staff was terrific and the dietary department did their best to accommodate my special diet. Paying the extra $25 per day for a private room was well worth it.

Charmine S.

After reading the reviews on google, I thought to myself that this was not a good place for my dad, especially after the first night. Once I got a chance to meet some of the nursing staff, the social worker, and the unit manager. I must say that I choose the right place for my dad. When I tell you that I left my dad with family. The staff treated my dad with the upmost respect and dignity. With me living out of town, there one pacific nurse that made sure that I was to see my dad every night. I really appreciate Debbie White (my sister from another mother), for make it possible for me to talk and see my dad, until I was able to come visit. I would also like to thank Sheri, the unit manager, Kristine, the social worker, and other nurses and CNA's. They made sure that a CNA Iberta, went with him for all is doctor's appointments. West Melbourne Health and Rehabilitation Center has really made my dad feel at home. I am so blessed, grateful and honored, to have met a group of caring, concerned staff members. Thanks to everyone that helped my dad feel like a part of the family. We never forget all the care and love that West Melbourne Health and Rehabilitation Center has showed us. I would recommend this place to anyone. C-Wing is the best!!!!

Sincerely,
The Jones and Small Family

Mary S.

My husband came to this rehab on a last minute decision after having shoulder surgery. The staff greeted us with open arms. They were so good to my husband. His stay was short because the OT and PT staff was able to get his strength back quickly, so he could go home with me.

janice B.

I was sent here from the hospital for rehab due to fracturing my femur and my hip. I'm actually still here, when I first got here I was scared and nervous but as soon as I got here everyone was extremely nice and made me feel at home certain ones that stand out for CNAs are Rosemene and sandy. Tina really stands out as a nurse she's taken really good care of me. Sheri the nurse manager is amazing, she is loyal, compassionate, caring and really cares about all of her patients and if something needs to get fixed or needs to be done she takes care of it right away! Sheri goes above and beyond they are very lucky to have her here. I would recommend anyone to bring their family here they will be well taken care of! Thank you again for the wonderful care that I'm receiving here.
Sincerely, Janice Butler